This week I was faced with a barrage of insults, attacks and basically degradation.
I did an Erstwilder release. I have so much stock from over 4 years of being a stockist and I decided it needed to be cleared. So, I decided to do it in a series of releases on the JATOE website. I knew a lot of these brooches were valuable and unicorns for brooch collectors, but I decided to sell at RRP.
It was my Random Act of Kindness for the day, Wednesday, 18th of October, 2017.
What I wasn't prepared for was the vitriolic attack on me, my mother, my partner and my website.
Yes, I was 6 minutes late opening the website. I was still putting in inventory. I had tried to keep the website open as long as possible so people could see the Erstwilder brooches we had and where they were on the website. It helps so you know exactly where to go to get your unicorn.
I had spent the day, before the release, putting tips up about how to secure a unicorn and explain how the cart of the website works. I had posted so many screenshots and I made a collection up on the homepage so people just had to click on it, to go to all of the Erstwilder we had.
Well, 6 minutes late was the end of the world. I was launched at by a barrage of people on a brooch group. I was attacked by how our cart works, even though I had put it on Instagram and on JATOE's business Facebook page. My website couldn't handle the traffic because it couldn't handle a "spike" of people on the website and we had a narrow bandwith. So, essentially, they were attacking David.
The JATOE website is not a free website, it is not a cheap website. It is a website, from Shopify, that I bought and paid a lot of money for. As for the bandwith; JATOE can handle thousands of people on our page and using our cart and the three different payment options we have.
Essentially, on this group, we were attacked by a group of, what I call, "Bush IT Experts". Everything they said was completely untrue and it was degrading to JATOE. David is an IT Expert. He actually, even though he wouldn't say it because he is such a humble man, is an IT genius.
My mother had driven for two days to help me prepare for the release. It took us two weeks and we were trying to make everything as easy as possible for our customers.
No one attacks my mother. I'm a placid person, but if you mess with my mother, I am going to come out swinging.
I could not believe that I was being attacked and being called a, "joke" after I had put all of these brooches up for RRP. When I put a post up on one particular group, I advised them to follow our Instagram (@Jatoe1) and follow our Facebook business page for our updates, tips, etc.
Of course, the people who did not do that, were the most mean.
I am very grateful to the people who came out in support of me. They turned out to be, probably 98% of people.
To be kind, costs nothing. If you haven't got anything nice to say, keep your mouth shut and certainly don't put it up on Social Media for all and sundry to see it.
At the end of any website and especially with a small business website, there are real people with real emotions and no one has the right to be mean, nasty and downright awful. We have feelings just like everyone else, so to those people, how dare you behave in such a way when I have provided all of these "gems" at RRP. You should be utterly ashamed of yourselves. It was quite disgusting.
To those people who have supported me and JATOE, thank you from the bottom of my heart. You know how important it is to me to do Random Acts of Kindness each day. It is part of my life and you never know what that act of kindness can do for someone. It can make their day.
Be kind to each other. The world needs more kindness. And, brooches are pieces of resin, plastic or acrylic and it is not the end of the world when you don't get what you want. It is a "want", not a "need" and brooch fanatics need to remember that.
Love you, mean it!